Morehead Pools Frequently Asked Questions

Q. Who should I call to repair my gunite pool and/or spa?

A. It is important that you call a company with trained service professionals. Improper repair techniques can cause additional damage or unsatisfactory results. Morehead Pools has factory trained and experienced personnel to service your pool and/or spa. In addition, Morehead Pools maintains industry certifications and participates in on-going educational opportunities to remain on the forefront of the newest technologies, equipment, etc.

Q. Can Morehead Pools help me with warranty repair?

A. Yes. Most manufacturers and distributors of swimming pool equipment require trained technicians to work on their products. Morehead Pools staff is approved to perform the work and communicate with Jandy/Zodiac & Pentair Pool Products to determine if your repair is covered and can help expedite the process.

Q. Can Morehead Pools help me if I am looking at buying a home with a swimming pool?

A. Yes. Before you invest in a home with an existing pool we would recommend a pool inspection. Too often we are called out after the purchase is complete and find costly repairs that needed to be made before purchasing. We can set up a pool instruction session with one of our service professionals. He will advise you on proper operation and maintenance of your pool. He will inspect your pool and equipment and give you a written proposal for any repairs or upgrades you may need. Call our office to schedule an appointment.

Q. What if I do not want to do my own cleaning and maintenance?

A. Morehead Pools has many customers that use our service once or twice weekly to maintain their pools. They spend their free time enjoying their investment and have peace of mind knowing that their pool water is properly conditioned and their equipment is observed weekly. Contact us for options and pricing.

Q. Do I need to maintain my pool in the winter?

A. Yes. Water balance and cleaning must be done year-round. Ask one of our staff if your pool will require a change in procedures during the winter months.

Q. Does Morehead Pools service commercial pools and spas?

A. Yes. In addition to residential pools &spas, our staff can perform commercial renovation, repair and maintenance.